You Have the Right To:
1. Be treated with respect, kindness, personal privacy and dignity.
2. Nondiscrimination. The effectiveness and safety of care, treatment and services for your health condition does not depend on your race, religion, sex, gender identity or expression, sexual orientation, language, ethnicity, country of origin, culture, age, socioeconomic status, physical or mental disability, or source of payment.
3. Communication and education during your medical care, treatment, and services in a manner that meets your oral and written communication needs.
4. Make choices about your own care, treatment and services including the right to request care, treatment and services or the right to refuse care, treatment and services in accordance with law and regulation and without coercion, discrimination or retaliation.
5. Be informed about the outcomes of care, treatment and services that have been provided, including unanticipated outcomes.
6. Have your cultural, psychosocial, religious, spiritual, and personal values, beliefs and preferences respected.
7. Expect we will assess and address your pain concern.
8. Have your family or your caregiver notified of your admission to the hospital at your request.
9. Have your personal physician notified of your admission to the hospital.
10. Make an advance directive, including a living will and/or power of attorney for health care.
11. Have a designee (parent, legal guardian, person with medical power of attorney) exercise your rights when you are incapable of doing so without coercion, discrimination or retaliation.
12. Privacy, confidentiality and security of your medical records and details about your care.
13. Be free from mental, physical, sexual and verbal abuse and neglect. If restraints are necessary, you have the right to have them applied safely.
14. Be informed of protective and community services.
15. Be told of business ties between the hospital and your other caregivers.
16. Know that the hospital will give you the best care it can. You may be asked to move to another hospital or place of treatment. If so, you will be told your choices and what could happen with those choices.
17. Say yes or no to being a part of research.
18. Be told about how to continue your care upon your discharge from the hospital.
19. Be told of the hospital rules which include no smoking.
20. Receive a copy of your bill.
21. Know the name of and professional status of any person providing your care/services.
22. Know the reasons for any proposed change in the professional staff responsible for your care.
23. Know the reasons for your transfer either within or outside the hospital.
24. Be informed of the source of the hospital's reimbursement for your services, and of any limitations which may be placed upon your care.
25. Effective communication, including qualified interpreter or translation services and auxiliary aids for vision, speech, hearing, or cognitive impairment provided by your healthcare facility, at no cost to you, in a manner that meets your needs in accordance with law and regulation and as reasonably available.
26. Informed consent.
27. Specify language preference for discussing your healthcare information.
28. Have a family member, friend, or other individual with you for emotional support during the course of the hospital stay unless this individual's presence infringes on other's rights, safety, or is medically or therapeutically contraindicated.
29.Be told of how and to whom you may voice a complaint including the hospital Patient Representative; Alabama Department of Public Health Hotline at 1-800-356-9596; or Alabama Department of Public Health, Complaint Department, Suite 600 RSA Tower, 201 Monroe Street, Montgomery, AL 36104; or Alabama Quality Assurance Foundation at 1-800-760-4550 or Alabama Quality Assurance Foundation, Two Perimeter Parkway South, Suite 200, Birmingham, AL 35243; or The Joint Commission at 1-800-994-6610 or One Renaissance Blvd, Oakbrook, IL 60181.